Privacy Policy
Last updated: 8 October 2026
Who we are
You Got Golf ("we", "us") is an AI golf-swing coaching app operated from Belgium. You can reach us at hello@yougotgolf.com. For the purpose of the EU GDPR we are the data controller for the personal data described below.
What we collect
- Account data: your email address, and — if you sign in with Apple, Google or Microsoft — the display name and avatar that provider passes to us. We never receive your password from them.
- Profile data: display name, handle, age, handicap, dominant hand, mobility level and injuries. Everything here is optional, you choose whether to enter it, and you can change or clear it at any time.
- Swing data: the golf-swing videos you record or upload, the pose landmarks extracted from them, the detected faults and metrics, your own notes, and the coaching feedback we generate.
- Coach feedback: when someone annotates your swing through a share link, we store their drawings, their written notes, and the voice note they record if they use one.
- Social data: the rounds and scores you log, the journeys you join, the people you follow, and the comments and reactions you post. What other people can see is set out below.
- Feed activity, only while "Personalise my feed" is on: which Feed cards you watch to the end, rewatch, skip, open, share or mark "Not interested", and the players, tours and topics you pick. We use it only to order your own Feed. Raw events are deleted after 90 days; you can reset it or turn it off in your Profile at any time, which deletes it.
- Coaching applications: if you apply to coach on You Got Golf, we collect your name, email address, phone number, city and club, your languages and stated experience, and the credential or identity documents you upload so we can verify them.
- Payment data: which plan you are on, when it renews, and your invoices. Card details are entered on Stripe's own checkout pages and never reach our servers. Subscriptions bought inside the iOS app are handled by Apple, and we receive only the transaction and its status.
- Support data: the messages you send us in the app and the thread they belong to.
- Technical data: minimal logs needed to keep the service running (timestamps, error traces, anonymous request metadata), and crash and performance reports that are not tied to your account.
Why we use it
- To authenticate you and keep your swing history private to your account.
- To analyze your swing and tailor drills to your profile.
- To run the parts you choose to use: coach share links, journeys, bookings, and support.
- To improve reliability, debug failures, take payment, and protect against abuse.
- To order your Feed by what you watch, open and pick, if you keep "Personalise my feed" on. It is never used for advertising, never shared, and never combined with data from other companies.
We do not sell your data, do not use your videos to train third-party AI models, and do not show advertising.
Handicap source and federation ID
If you add a golf federation, member number and home club, we store them with the consent you give when you save them (GDPR Art. 6(1)(a)), to show where your handicap comes from and to enable verification when your federation supports it. Nothing is shared with a federation today. If you upload a golf card or handicap certificate, an administrator looks at it once, and we delete the file when they decide or when you withdraw it. We keep only the outcome, who reviewed it and the date, for as long as your account exists. Withdraw at any time in Your game: removing your federation ID deletes the number and the consent record, and withdrawing a pending card deletes the file. Both are included in your data export and deleted with your account.
Who else can see it
Your swings are private to your account. Three things change that, and only when you choose them. A coach share link lets anyone holding that link watch that one swing and leave feedback, until you revoke it. A public profile shows your display name, handle and avatar — and your handicap and scores only if you switch those on separately. A journey shows the rounds and scores you log in it to the other members, and a spectator link to that journey is readable by anyone who has it. Our staff can see account, swing and payment data when they need to investigate a support request, a billing problem or a report of abuse; those accesses are recorded in an audit log.
Where it's stored
Account, profile, swing and social data are stored on EU infrastructure provided by our backend host (Supabase, in the EU region). Videos, avatars, voice notes and credential documents sit in private buckets, reachable only through short-lived links we issue to people you have given access to. The Lovable AI Gateway receives your detected faults, metrics and pose landmarks — not your raw video — to produce the written analysis. Coach credential documents are the one exception: the image itself is sent so the fields can be read off it, and the extraction is instructed never to return more than the last four characters of an identity number.
Who processes it for us
Supabase (EU region) hosts the database, authentication and file storage. The Lovable AI Gateway generates the written swing analysis, drafts support replies, and reads coach credential documents. Stripe takes card payments and Apple handles in-app subscriptions. Our email provider sends sign-in, billing and notification messages. Sentry receives crash and performance reports that carry no account identifier. Where one of these processes data outside the EU, it does so under the European Commission's standard contractual clauses.
How long we keep it
We keep your data for as long as your account is active. When you delete your account from the in-app Profile page, we permanently remove your profile, your swings, your videos, the voice notes and annotations attached to them, your avatar, and any documents you uploaded with a coaching application, within 30 days. Invoices and payment records are kept for as long as Belgian tax law requires us to keep them.
Your rights
Under the GDPR you can ask us to access, correct, export, or delete your personal data, and you can object to or ask us to restrict a particular use. The fastest path is the Delete account button on your Profile page. For anything else, email hello@yougotgolf.com and we will respond within 30 days. You also have the right to lodge a complaint with your local data-protection authority (in Belgium: the APD/GBA).
Cookies
We only use the strictly necessary storage required to keep you signed in (a session token in your browser's local storage). The app also remembers your camera and playback preferences on your own device, and those never leave it. We do not use advertising or analytics cookies.
Children
You Got Golf is not intended for children under 13, and our Terms require you to be at least 13, or the minimum age in your country if it is higher. We do not knowingly collect personal data from children below that age. If you believe a child has created an account, email hello@yougotgolf.com and we will remove it.
Changes
If we change this policy in a material way we'll update the date above and, where appropriate, notify you in the app.
See also our Terms of Service. Delete account.